Pando Blog

10 best practices for strategic freight post-audit insights

Written by Rohit Lakshman | Jan 6, 2025 6:00:00 AM

Go beyond cost recovery and drive lasting efficiency with the best freight post audit practices. 

Reviewing a freight invoice after payment is often done only to recover overcharges and fix billing errors. While these are key parts of every freight post audit, their true value extends far beyond. The right freight audit strategy can be a powerful tool for cost optimization and long-term planning. 

Freight post audits follow straightforward steps: data collection, validation, and recovery. This simplicity provides an excellent opportunity to go beyond the basics. Implementing the right solutions and best practices is essential to unlocking that potential. 

With the right practices in place, in-house freight post audit can even improve operations and prevent issue reoccurrence. 

If you've been looking for the same, you're in the right place. In this article, we'll explore ten practices that transform your freight audit system into a strategic asset, shaping the future of your operations. 

Top 10 freight post-audit best practices

The freight audit industry is a 781 million-dollar space, highlighting the immense potential effective freight audit and reconciliation can unlock. Here are the top ten best practices to elevate freight post-audit processes in this expansive field.

1. Leverage analytical insights

In freight post-audit, data analytics transforms raw shipping data into actionable cost-saving insights. Organizations using advanced analytics uncover 2.8x more opportunities to save. 

The power of analytics lies in:

  • Machine learning for pattern recognition. 
  • Predictive models for improved forecasting. 
  • Interactive visualizations to make data intuitive. 
  • Automated anomaly detection for faster resolutions.

For some context, let's say a retail chain used analytics to tackle rising shipping costs. Machine learning found fuel surcharge errors, predictive models forecasted holiday cost surges, and dashboards revealed costly lanes. This enabled timely carrier adjustments and instant issue resolution. In fact, a Fortune 500 retailer recently adopted analytics-powered lane optimization to save $4.2M annually. 

To adopt this practice, you can: 

  • Deploy an analytics platform.
  • Train teams to harness their power.
  • Build effective reporting frameworks.
  • Transform insights into actionable strategies.

2. Develop historical performance reports

Carrier scorecards are great freight post-audit practice for transparent performance tracking. Organizations using comprehensive scorecards improve carrier performance by 23% and reduce costs by 8-12%. 

The essential metrics that make carrier scorecards so impactful include: 

  • On-time performance: This measures how carriers deliver on promised timelines. It's measured by comparing the number of shipments delivered on or before the promised delivery date against the total shipments executed.
  • Invoice accuracy: This metric tracks billing precision and detects discrepancies. Similar to deliveries, it is how many invoices have contained errors against the total invoices submitted.
  • Claims ratio: Use this to identify trends in damage or loss incidents. It represents how many shipments needed a claim versus the total shipments delivered.
  • Cost per mile: This metric visualizes operational cost-efficiency. Derive it by comparing the total freight spent with the total miles traveled for shipments.
  • Service level compliance: This confirms if carriers meet agreed service standards. Calculate it by comparing the service level the shipper has billed for versus the one you gave the green light for. 

Imagine an FMCG company created scorecards to track carrier delays and billing errors. It would instantly help renegotiate contracts with underperforming partners. The Aberdeen Group even found that top performers using scorecards achieve 15% better carrier rates. 

You can implement the following steps for effective carrier scorecarding: 

  • Conduct monthly performance reviews to analyze carrier metrics regularly.
  • Host quarterly business reviews to map improvements and expectations.
  • Develop performance improvement plans to support underperforming carriers.
  • Establish incentive or penalty frameworks to encourage accountability and excellence.

3. Establish granular lane-level cost audits 

Reviewing costs on each lane delivers granular and segmented insights into hidden inefficiencies and freight strategies. Companies leveraging detailed lane analysis identify 5-7% cost reduction opportunities through optimization. 

Let's look at the key analysis points that drive impactful results: 

  • Cost-per-mile variations identify discrepancies and help address exceptions.
  • Modal optimization opportunities study and determine the best transportation modes.
  • Consolidation potential focuses on maximizing load efficiency to reduce costs.
  • Carrier performance by lane gives you perspective on which carriers are most reliable for each route. 

Let's say a beverage distributor analyzed lane costs. Doing so revealed which route impacts shipment quality, high costs, and other inefficiencies. Switching to a lane and carrier that has minimal impact helps drive service records. Surveys show that companies performing such in-depth lane analysis save an average of $0.12 per mile through optimization. 

This is the go-to implementation framework for lane-level cost analysis: 

  • Define lane parameters to set benchmarks for analysis.
  • Collect comprehensive cost data to ensure accuracy and depth.
  • Analyze carrier performance to identify strengths and weaknesses.
  • Identify optimization opportunities to create actionable improvement strategies.

4. Deploy network optimization modeling 

This involves strategically mapping your network to streamline logistics and reduce cost inefficiencies. This practice can reduce network costs by 9-14%, driving significant savings. 

Let's break down effective network optimization into the following key components: 

  • Facility location analysis for minimizing transportation costs. 
  • Mode selection optimization to choose the best transport options. 
  • Carrier assignment modeling that matches the right carrier to each lane. 
  • Load consolidation opportunities to reduce empty miles and enhance efficiency. 

If a manufacturer were to use an Al solution to redesign its distribution network, the AI model would map a more efficient cargo flow. Its revised insights will help the business effectively consolidate shipments, reduce empty miles, and improve transportation efficiency. Recently, a global manufacturer showcased its potential by saving $8.2M annually through network optimization. 

If you want to put this freight post-audit practice into action, incorporate the following steps: 

  • Collect and validate relevant data.
  • Develop the optimization model based on network variables.
  • Perform scenario analysis to test different configurations. 

Create a detailed implementation plan to execute the strategy. 

5. Scrutinize and reduce accessorial charges 

An accessorial analysis program identifies and reduces unnecessary fees, cutting accessorial charges by 15-20%. By scrutinizing every extra charge, companies can prevent overpayments and streamline processes. 

A few vital elements that are a must in this practice are: 

  • Charge pattern analysis to spot recurring charges.
  • Location-specific trends to identify regional cost spikes.
  • Carrier comparison to find the most cost-effective partners.
  • Prevention strategies to avoid future accessorial charges. 

Assume an FMCG business regularly reviewed its regional accessorial charges in carrier invoices. By doing so, it would be able to dispute recurring fees that don't comply with their contracts. Plus, the business will be in a better position to negotiate contract rates regarding custom clearance. 

It's important to keep in mind that top performers who take advantage of its potential keep accessorial charges as low as 4-6% of total freight spend. 

If you're adopting accessorial analysis in your freight post-audit strategy, here's how to get started: 

  • Conduct frequency analysis to pinpoint common charge occurrences.
  • Identify root causes behind unnecessary charges.
  • Develop preventive measures to reduce future costs.
  • Ensure cost allocation accuracy for better financial tracking. 

6. Develop rate benchmarking 

Rate-based analysis is an essential part of negotiating better carrier rates. It even results in a 7-10% rate improvement. By evaluating market trends and leveraging volume, organizations secure more competitive pricing. 

To conduct an effective analysis, incorporate these metrics and components: 

  • Market rate comparison to benchmark against industry standards.
  • Service level analysis to blend rate management with service quality. 
  • Volume leverage assessment to utilize shipment volumes for discounts. 
  • Carrier cost structure analysis to understand pricing drivers. 

Let's take the example of an electronics exporter comparing market rates before their rate negotiation meeting. Insights on the latest average and shipment forecasts empower them to secure better deals and even set a benchmark for all future rates. According to FTR Transportation Intelligence, companies that use detailed rate analysis secure 12% better contract rates. 

If you would like to integrate this into your freight post-audit process, here's a framework to follow: 

  • Establish a data collection protocol for consistent and accurate input.
  • Develop an analysis methodology to evaluate key factors.
  • Craft a negotiation strategy to leverage insights.
  • Create a clear implementation plan to integrate the findings. 

7. Institute fuel management program 

Given the dynamic fuel rates, approving fuel rates often need a close review. Having a process to manage fuel surcharges can reduce costs by 8-12%. Companies can cut unnecessary expenses by fine-tuning surcharge calculations and improving operational efficiencies. 

For effective fuel management, your program must include the following components: 

  • Surcharge accuracy verification to ensure correct billing.
  • Market rate comparison to benchmark against industry trends.
  • Route optimization to minimize fuel consumption.
  • Carrier program analysis to identify cost-effective options. 

A relatable instance here would be when a regional grocery chain realizes they've been paying high fuel surcharges on rural delivery routes. With a fuel management program, they can combine shipments and renegotiate carrier contracts, bringing surcharges within an expected range and improving transportation cost planning. Recently, a major retailer saved $2.1M annually through fuel program optimization. 

When adopting such a program, it's important to: 

  • Regularly monitor market indices to stay on top of trends.
  • Analyze route efficiency for potential savings.
  • Compare different carrier programs for the best deal.
  • Develop a solid optimization strategy to ensure ongoing cost savings.

8. Establish service level optimization

Service-level optimization helps reduce reliance on premium freight. In fact, a dedicated program, like an autonomous freight procurement solution offered by Pando, could help reduce usage by up to 35%. 

For an analysis framework, here are the most important things to understand: 

  • Service level necessity to determine if premium services are essential.
  • Cost-benefit analysis to weigh the impact of expedited options.
  • Alternative evaluation to find cost-effective solutions.
  • Implementation strategy to guide decision-making. 

Imagine this, a healthcare supplier's audit revealed that 70% of premium shipments arrived on time with standard services. With service level optimization, they cut out an unnecessary premium service level and renegotiated standard shipment rates. With a fractional increase in per-shipment cost, they reduced delivery times and eliminated excess inventory carrying costs. Analyzing service needs and alternatives also balances cost efficiency and quality. 

This can be achieved by: 

  • Conducting a service-level audit to assess current practices.
  • Performing cost impact analysis to understand the financial effect.
  • Developing alternative solutions to optimize service levels.
  • Creating a comprehensive implementation plan to integrate changes. 

9. Automate cost allocation

 Budgets are an excellent way to optimize logistics costs. Adopting cost allocation analytics enhances financial precision, improving allocation accuracy by 40%. 

Since this involves both accounting and logistics, these are its essential components: 

  • GL code accuracy to ensure proper account coding.
  • Department allocation to assign costs accurately across departments.
  • Project coding to track project-specific expenditures.
  • Cost center assignment to match costs to the correct business unit. 

However, automated algorithms may get tricky to correlate. Let's say a construction company implemented automated cost coding to streamline expense tracking across multiple projects. By integrating this into financial workflows, every expense was categorized accurately and in real time. It also eliminated manual errors, sped up month-end reconciliations, and provided better budget control. 

In fact, an Aberdeen Group report noted a 45% improvement in budgeting accuracy with proper allocation. The bottom line is that optimizing cost tracking and allocation helps companies achieve better budget control and financial insights. 

You can adopt the following framework to streamline implementation: 

  • Review and refine the coding structure for consistency.
  • Develop clear allocation rules for all cost categories.
  • Implement a robust validation process to ensure data accuracy.
  • Set up a monitoring system for ongoing tracking and adjustments.

10. Build predictive models for freight planning

 Predictive cost modeling in solutions like Pando's automated freight audit and payment uses historical data and market trends to forecast future costs. In addition to better decision-making, it also improves budget accuracy by 25-30%. Plus, freight audit and reconciliation become more efficient and less extensive. 

The key elements of a predictive cost model include: 

  • Historical trend analysis to identify past patterns.
  • Market conditions to account for external factors like fuel and tariffs.
  • Volume forecasting to predict future demand.
  • Rate prediction to anticipate price fluctuations. 

Let's consider if a food distributor leveraged predictive modeling to forecast seasonal demand spikes. The data will enable them to pre-book capacity at lower rates and reduce last-minute shipping expenses during peak periods. In fact, one manufacturing company boosted its budget accuracy to 92% through predictive modeling. 

Let's break down adopting predictive models into these four steps: 

  1. Collect relevant data.
  2. Develop the predictive model.
  3. Validate the model for accuracy.
  4. Update the model regularly to stay current. 

Pando's freight auditing solutions have streamlined operations for many organizations. After adopting Pando, Nivea, the German personal care giant, shared, "We now accurately estimate freight costs, better control freight invoices, and effectively manage disputes and extra charges." 

Redefine your freight bill post-audit process with Pando 

Freight post audit is undeniably a tool for driving strategic improvement. Beyond error prevention and route optimization, a well-structured freight audit system is a powerful forward-thinking strategy for long-term success. 

With the 10 best practices we've covered, you're closer to unlocking cost savings and operational excellence. Now, all that's left is choosing the right partner to implement these strategies seamlessly. 

With its comprehensive freight auditing and payment solution, Pando is a great choice. Its supply chain expertise comes with seamless EDI integration, multi-modal TMS, and AI-powered freight procurement. It is truly a one-stop solution for shipment tracking and freight auditing. 

If you want to enhance the impact of your logistics cost strategies, it’s time to try Pando. 

Book a demo today!