Pando Blog

The impact of AI on freight procurement to payment - Driving efficiency and controlling costs

Written by Rohit Lakshman | Jan 2, 2025 6:00:00 AM

The adoption of AI helps refine freight operations, offering clearer insights and facilitating better, more strategic decisions. 

AI is creating a profound impact on freight procurement to payment processes, transforming how businesses manage costs, optimize operations, and streamline workflows. 

The adoption of AI in procurement is vital to enhance supply chain efficiency, automate routine tasks, and obtain real-time insights that enable better decision-making. From freight cost optimization to predictive freight auditing, AI has become indispensable in controlling costs and driving operational efficiency. 

Did you know that AI in the logistics and supply chain management market is set to soar? Valued at USD 833.08 million in 2024, the market is projected to skyrocket to an impressive USD 1878.74 million by 2031, with a robust CAGR of 10.7%

How AI optimizes freight procurement to the payment process 

AI is revolutionizing every stage of the freight procurement to payment process. It not only automates complex tasks and analyzes vast amounts of data but also provides businesses with insights that enable smarter decision-making. 

"The freight audit and pay module has been a revolutionary change for our organization. The Pando team has been great and has expressed an ongoing commitment to our success in implementation. We now have a much greater view and control of our freight spend. Freight invoices are more predictable, and we can see when errors have been made in billing. "  ~ Accuride

Breaking Down the Freight Lifecycle: How AI Adds Value Across Stages

The freight lifecycle involves multiple complex stages that require precision, efficiency, and data-driven decision-making. AI in logistics is transforming this process, automating tedious tasks, and unlocking unprecedented value at every step.

AI-powered freight procurement

1. Leveraging AI for pre-bid analysis

 Freight procurement begins long before contracts are signed, requiring a comprehensive evaluation of carriers and cost forecasting. AI enhances pre-bid analysis by leveraging historical freight data and market trends to identify cost-effective carriers and optimal shipping lanes.

 AI models can predict freight rates based on factors such as fuel price fluctuations, demand-supply dynamics, and shipping volumes. These insights empower businesses to approach bidding with a competitive edge.

2. Enhancing post-bid analysis

Post-bid, AI supports performance evaluation by analyzing real-time shipping data and benchmarking carrier reliability, on-time delivery rates, and adherence to contractual terms. With this information, businesses can reassess their strategies and build stronger relationships with high-performing carriers. 

AI-driven bid evaluation and scoring systems further simplify the process, enabling automated contract negotiations and rate discussions with carriers, saving time and improving accuracy.

AI-powered transportation management

AI is revolutionizing transportation management systems (TMS) by optimizing routes, automating dispatch processes, and streamlining document handling.

1. AI-powered route optimization

AI-driven TMS tools dynamically plan and optimize routes based on real-time data, including traffic patterns, weather conditions, and carrier availability.

These tools can recommend efficient routes that minimize freight costs, enhance delivery reliability, and reduce delays. Dynamic routing also ensures adaptability to last-minute changes or disruptions.

2. Automated dispatching and fleet management

AI automates dispatching by allocating loads to the best-suited carriers based on shipment size, urgency, and cost parameters. Fleet management becomes seamless with AI monitoring performance metrics such as fuel efficiency and maintenance schedules, ensuring higher operational efficiency.

3. Document control and compliance

Document management is a critical aspect of transportation. AI automates tasks such as generating bills of lading, customs paperwork, and proof of delivery, reducing human error and ensuring compliance with regulatory requirements. This leads to lower administrative costs and timely document filing, enhancing operational precision.

AI-powered freight audit and payment

The freight audit and payment process often involves reconciling carrier invoices with shipment data—a time-consuming task prone to errors. AI eliminates inefficiencies in this critical stage.

1. Automated freight auditing

AI cross-references invoices with shipment data to flag discrepancies such as overcharging, duplicate billing, and non-compliance with contracts. By automating audits, companies can achieve accuracy, reduce costs, and free up resources for strategic tasks.

2. Predictive shipment costing

AI analyzes historical shipment data and market trends to forecast shipping costs accurately. This predictive capability allows businesses to set realistic budgets and negotiate better rates with carriers. Moreover, AI-powered analytics deliver actionable insights into billing anomalies, enabling businesses to address issues proactively.

Case study: Pando's AI-driven freight solutions for a leading CPG organization

Several companies have adopted Pando's freight procurement and payment processes to achieve significant improvements. 

Industry: Consumer Products 

Solutions used

  • Collaborative execution
  • Freight audit and payment
  • Fulfillment monitor 

Challenge

A century-old leader in the personal care and adhesives space, this global CPG giant distributes over 150 products and 25,000 SKUs to more than 150 countries. Facing inefficiencies in logistics processes, the company sought to automate and digitize its operations to enhance shipment tracking accuracy, maintain a digital trail for freight documentation, and monitor carrier performance across its vast network. 

To address these challenges, Pando's suite of solutions enabled the company to streamline logistics through collaborative execution, automating shipment booking, dispatching, and tracking with real-time GPS integration for seamless coordination. Freight audit and payment features facilitated GST-compliant, error-free invoicing, automated payment cycles, and dynamic cost accounting, significantly reducing manual efforts. 

Additionally, the fulfillment monitor delivered data-driven insights and performance metrics, empowering better decision-making and carrier performance management. 

As a result, the company achieved an 87% First-Time Match Ratio (FTMR), enabling faster, error-free invoice processing, 100% digitization of freight documentation for legal compliance and easy accessibility, and onboarded 450+ customers, expanding visibility across modern and general trade channels.

Future of AI in freight procurement to payment process

The integration of artificial intelligence (AI) into procurement and freight management is rapidly transforming supply chain operations. A recent survey indicates that 94% of procurement leaders currently utilize AI in their processes, with applications ranging from market intelligence gathering (77%) to predictive analytics (57%) and supply chain logistics optimization(53%)

This widespread adoption underscores AI's pivotal role in enhancing efficiency and decision-making within the industry.

Early adopters of AI-enabled supply chain management have reported significant benefits, including a 15% reduction in logistics costs, a 35% improvement in inventory levels, and a 65% enhancement in service levels. 

These improvements highlight AI's potential to streamline operations and drive cost savings. Despite these advantages, challenges persist in AI adoption. A common misconception is that AI will instantly resolve all procurement challenges; however, many organizations first encounter issues with unstructured or poor-quality data, which can impede AI implementation. 

Addressing data quality is therefore a critical step toward successful AI integration. 

Trust in AI systems remains a significant consideration. While AI offers advanced capabilities, organizations must ensure these systems are transparent and reliable to gain user confidence. Additionally, aligning AI initiatives with organizational goals and securing leadership support are essential for effective implementation. 

The strategic importance of AI in procurement is evident, with 61% of Chief Procurement Officers acknowledging that AI will be transformational. Currently, 28% CPOs are already utilizing AI, with an additional 46% expected to adopt AI by the end of 2024. This highlights a growing trend towards AI in procurement. 

This sentiment reflects a growing recognition of AI as a priority among industry leaders. 

In summary, AI is set to play an increasingly central role in freight procurement to payment (P2P) processes. 

Organizations that proactively address data quality issues, build trust in AI systems, and prioritize AI initiatives are likely to achieve substantial improvements in efficiency, cost control, and overall supply chain performance.

Transforming procurement and freight management with Pando

Integration of AI in procurement and freight management is revolutionizing how businesses handle their procurement to payment processes. From pre-bid analysis to predictive shipment costing, AI is helping companies achieve freight cost optimization and improve supply chain efficiency. 

Pando's AI-powered platform enables businesses to leverage AI technology to gain a competitive edge, reduce costs, and enhance operational performance. 

In an era where speed, accuracy, and cost control are paramount, AI has become a critical tool for businesses striving to optimize their logistics operations. Adoption of Pando's solutions can help businesses streamline their freight management process, control costs, and drive long-term success in an increasingly competitive marketplace. 

Ready to transform your freight operations with AI-driven efficiency? Explore how Pando's innovative solutions can optimize your procurement to payment process and reduce costs.