The State of AI in Logistics 2025 is here — no hype, just real conversations and raw insights.
Recognized by the people who matter most, our customers, for managing complex transformation networks and transforming logistics with AI agents.
Published on August 1, 2025 • 5 mins read
Sridhar C S
Recognized by the people who matter most, our customers, for managing complex transformation networks and transforming logistics with AI agents.
When Supply Chain Brain reached out to share that Pando was named a Great Supply Chain Partner for 2025, we were grateful. Because this recognition doesn’t come from analysts or panels. It comes from our customers. It comes from their undaunting belief in our ability to manage complex transportation networks.
Complexities that arise from geopolitical scenarios, natural calamities, and even rising consumptions like rate volatility or high frequency spot buys, or multimodal transportation constraints. It comes from the teams navigating freight volatility, delivery promises, rising costs, and capacity chaos, and choosing to do things differently with Pando. This isn’t an award we applied for. It’s one we earned together.
“Our six-month online poll of supply chain professionals requires a qualified response, asking them to nominate vendors and service providers whose solutions have made a significant impact on their company’s efficiency, customer service and overall supply chain performance. Your company should be proud to be named as one of the Great Supply Chain Partners.”
- Brad Berger, Publisher, Supply Chain Brain
We didn’t build Pando to be a tool. We built it to be a partner. One that shows up in the hardest moments. One that helps logistics leaders make faster, smarter decisions not just with visibility, but with autonomy.
Our vision has always been clear: to shift logistics from being manually reactive to intelligently self-steering. Not with dashboards. Not with endless configuration. But with an agent that understands the freight world and acts on your behalf.
That’s why Pi, our suite of AI agents for logistics, sits at the center of everything we do, embedded across freight procurement, transportation execution, freight audit, and payment. We didn’t add AI as a feature. We built around it. Because our customers don’t need more screens. They need speed. Precision. Peace of mind.
Every milestone we’ve hit, be it smarter freight planning, faster dispute resolution, or autonomous spot buys, has been the result of a tight partnership with the teams we serve. When they win, we win. This recognition by Supply Chain Brain is proof of that shared success. It's not a feather in our cap. It's a signal that we’re on the right path, together.
We’ve always believed logistics is personal. We define partnership not by features delivered, but by outcomes shared. When a shipment misses its ETA, when a rate gets overbilled, when a planner burns out, it’s more than just operational noise. These are people held back from doing their best work. If our customer’s cost per shipment doesn’t drop, we haven’t delivered. If their freight audit isn’t faster and cleaner, we haven’t done enough. If their teams still feel overwhelmed, we’re not finished.
That’s why our greatest pride is in seeing how Pi shows up for our customers. Like the $32B global restaurant giant managing 175 distribution centers across six brands, with Pi automating their entire RFQ-to-contracting workflow, they cut freight procurement cycles by half and boosted team productivity by 60%. Or the major U.S. packaging supplier whose freight team was stuck in spreadsheets, until Pi helped them reclaim 720+ hours a year, engage 3x more carriers, and make smarter decisions across ocean, LTL, FTL, and intermodal modes. And for one of Europe’s largest grocery chains, Pi now processes 20,000 shipments weekly, automates €28M in invoices every month, and reduces freight audit time from 15 days to just 5, eliminating €2M in annual cost misallocations in the process. These aren’t just metrics. They are moments where our customers took back control. Moments where the chaos lifted. Moments that remind us why we build.
Long-term success in logistics isn’t about control towers or dashboards. It’s about trust, context, and co-creation. It’s about giving our customers the confidence that when they face uncertainty, there’s someone, or something, already working on it.
That’s why we focus relentlessly on eliminating the chaos. With AI agents that don’t just observe problems but fix them. With tools that empower, not overwhelm. With experiences that let logistics leaders lead.
Pi isn’t a general-purpose AI assistant. It’s a logistics-native AI agent, trained on real-world freight operations complexity. It doesn’t just suggest options. It acts. It reasons. It resolves. And most importantly, it learns.
Today, Pi automates across the different touchpoints of logistics. It suggests hidden avenues to improve freight rate negotiations. It flags exceptions before they snowball. It validates invoices in real-time. It bridges the gap between shippers, carriers, and finance. And it keeps improving, with every lane, every load, every insight. This isn’t about replacing humans. It’s about giving them superpowers.
Being recognized by Supply Chain Brain matters to us not because it puts us on a list, but because it reflects trust. Trust from the people who chose us over legacy systems. Who gave us feedback, pushed us to improve, and saw firsthand what AI agents could do in the real world of freight operations. To every partner who nominated us, thank you. You didn’t just give us a vote. You gave us a reason to keep building, with even more purpose.
We’re early in this journey. The logistics industry is just beginning to see what AI agents can truly unlock. But we’re not here to follow trends. We’re here to shape what’s next.
To those looking for more than incremental change, to freight leaders ready to reclaim control, we’re ready.
Let’s build a logistics future that’s not just digital. But intelligent, human-centered, and truly partner-led.
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