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Leading automotive components enterprise realized significant savings & end-to-end visibility with Pando Fulfillment Cloud

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Industry:

Automotive

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Solutions used:

Delivery Planning & Optimization
Collaborative Execution
Freight Audit & Payment
Fulfillment Monitor

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Challenge:

Faced with challenges around its fulfillment operations - specifically regarding low truck utilization, this global leading automotive components enterprise decided to investigate the matter and found that they needed to solve for a number of different issues including: inefficient planning, lack of end-to-end visibility of high volume shipments, friction in the management of carriers over missed SLAs, and an overall lack of digitization of documents that eventually led to compliance and audit issues. 

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Results:

100% visibility across stakeholders, improved collaboration & process controls

Faster, error-free invoicing

 

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About the company

They are a multinational corporation that designs, manufactures and distributes engine, filtration, and power generation products. The organization also services engines and related equipment. 

Their business in India is focused on primarily diesel and alternative fuel engines, diesel and alternative-fueled power generators, as well as components and technology. Their network includes Generator Original Equipment Manufacturer facilities, dealerships, and over 100 dealership branch offices.

Driving end-to-end digitalization of fulfillment & logistics operations

The company found that it was facing challenges with regard to fulfillment operations - specifically low truck utilization. On investigating further, the team realized that they needed to solve for a number of different issues including: inefficient planning, lack of end-to-end visibility of high volume shipments, friction in the management of carriers over missed SLAs, and an overall lack of digitalization of documents that led to compliance and audit issues. The organization was looking to digitize and automate their logistics process to be able to:

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Optimize freight costs through accurate cost, load, and route optimization

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Enable device-agnostic consignment tracking through the consignee web portal

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Reduce inefficiencies and manual errors in invoice generation and payment cycles

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Generate and manage digital, legally tenable LRs, PoDs, e-waybills, compliance documentation, and multi-party invoices

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Monitor and improve network performance with an analytics-powered dashboard

Pando Fulfillment Cloud for Automotive Components Enterprise

Improving truck utilization through optimized delivery planning

With Pando’s Delivery Planning & Optimization solution, the organization is able to leverage intelligent dispatch planning with smart selection of carriers across multiple constraints to maximize weight and volume utilization while optimizing for cost, route and improving SLAs. 

As this process holistically considers load building and optimization, carrier rate management, carrier allocation and transport booking together, there has been a significant value realization through consignee consolidation, route clubbing and ensuring the right mix of vehicles is chosen.

Improving truck utilization through optimized delivery planning

With Pando’s Delivery Planning & Optimization solution, the organization is able to leverage intelligent dispatch planning with smart selection of carriers across multiple constraints to maximize weight and volume utilization while optimizing for cost, route and improving SLAs. 

As this process holistically considers load building and optimization, carrier rate management, carrier allocation and transport booking together, there has been a significant value realization through consignee consolidation, route clubbing and ensuring the right mix of vehicles is chosen.

Enabling seamless carrier collaboration with end-to-end visibility

Pando’s Collaborative Execution solution could be easily accessed via web or mobile by all stakeholders in the process, both internal and external, enabling them with real-time visibility and synchronized updates. Through the Pando platform, shipments are allocated to carriers based on their performance scorecards, and there is flexibility for carriers to accept/reject/modify vehicle type from within the platform itself. With seamless third party integrations in place for all their courier partners as well, the fulfillment teams had end-to-end visibility of consignment tracking with ETA updates on a unified platform.

Enabling seamless carrier collaboration with end-to-end visibility

Pando’s Collaborative Execution solution could be easily accessed via web or mobile by all stakeholders in the process, both internal and external, enabling them with real-time visibility and synchronized updates. Through the Pando platform, shipments are allocated to carriers based on their performance scorecards, and there is flexibility for carriers to accept/reject/modify vehicle type from within the platform itself. With seamless third party integrations in place for all their courier partners as well, the fulfillment teams had end-to-end visibility of consignment tracking with ETA updates on a unified platform.

Digitalization of freight costing, invoicing, audit & payments

Today, thanks to Pando’s Freight Audit & Payment solution, there is 100% digitization across all shipment documentation being generated through Pando - be it the freight rate matrix, PoDs, eWaybills, carrier invoices, and more. This in conjunction with every shipment stage and transaction (be it fuel fluctuation, detention, damage, shortage, delays etc.)  being tracked translates to the accurate estimation of shipment cost from dispatch to billing. 

During reconciliation, carrier invoices are automatically mapped against the rate matrix, PoD details, etc. and any exceptions are highlighted for review with approval workflows. With a seamless integration to Oracle ERP, freight provisioning against the respective products also gets accounted for per unit of freight charges.

Digitalization of freight costing, invoicing, audit & payments

Today, thanks to Pando’s Freight Audit & Payment solution, there is 100% digitization across all shipment documentation being generated through Pando - be it the freight rate matrix, PoDs, eWaybills, carrier invoices, and more. This in conjunction with every shipment stage and transaction (be it fuel fluctuation, detention, damage, shortage, delays etc.)  being tracked translates to the accurate estimation of shipment cost from dispatch to billing. 

During reconciliation, carrier invoices are automatically mapped against the rate matrix, PoD details, etc. and any exceptions are highlighted for review with approval workflows. With a seamless integration to Oracle ERP, freight provisioning against the respective products also gets accounted for per unit of freight charges.

Unlocking analytics-powered performance dashboards for improved decision-making

With Pando's Fulfillment Monitor solution, the organization now has access to comprehensive dashboards for different stakeholders to improve visibility while also continuously measuring performance against critical KPIs and SLAs. All business reporting is automatically sent out to respective stakeholders with predictive and prescriptive layers on the historical data enabling data-driven decision making to manage daily operations intelligently.

Unlocking analytics-powered performance dashboards for improved decision-making

With Pando's Fulfillment Monitor solution, the organization now has access to comprehensive dashboards for different stakeholders to improve visibility while also continuously measuring performance against critical KPIs and SLAs. All business reporting is automatically sent out to respective stakeholders with predictive and prescriptive layers on the historical data enabling data-driven decision making to manage daily operations intelligently.

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