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Leading confectionary maker saves $20,000 USD monthly for primary movement with Pando Fulfillment Cloud

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Industry:

Consumer Products

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Solutions used:

Delivery Planning & Optimization
Collaborative Execution
Freight Audit & Payment
Fulfillment Monitor

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Challenge:

Despite the massive scale of its operations, this leading CPG enterprise's supply chain function was using largely manual processes and seeing inefficiencies in multiple areas like transport planning and execution, freight audit and payment processing, and performance analytics. 

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Results:

2% improvement in truck utilization for their primary distribution
 
4% increase in FTL shipments for secondary movement
 
80% improvement in carrier turnaround times 
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About the company

One of the world's largest manufacturers and distributors of confectionary and chewing gum, this company is home to several globally recognized brands.  

The need to shift from manual to digitized processes

Despite the massive scale of its operations, this leading CPG enterprise's supply chain function was using largely manual processes and seeing inefficiencies in multiple areas like transport planning and execution, freight audit and payment processing, and performance analytics. In implementing Pando, the company was looking to digitize and automate their logistics process to be able to:

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Optimize freight costs through accurate cost, load, and route optimization

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Reduce inefficiencies and manual errors in invoice generation and payment cycles

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Generate and manage digital, legally tenable LRs, PoDs, e-waybills, compliance documentation, and multi-party invoices

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Ensure device-agnostic location tracking with notifications to their customers

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Maintain an analytics-powered dashboard to monitor and improve network performance

Within 137 days, the company was able to go-live with Pando Fulfillment Cloud and started seeing immediate value.

Pando Fulfillment Cloud for leading CPG enterprise

Ensuring optimized delivery planning 

Pando's Delivery Planning & Optimization solution allowed the organization to select the right contract types based on the volume of load and weight-based constraints. Using the AI/ML algorithm within our solution, the company was also able to maximize weight and volume utilization on each vehicle while optimizing for cost, route and SLAs. In addition to this, at the time of dispatch, Pando enabled the organization to solve for inefficiencies in route mapping by optimizing the process of clubbing consignments and unlocking the ability for them to prepare multi-drop route maps at the time of execution.

Ensuring optimized delivery planning 

Pando's Delivery Planning & Optimization solution allowed the organization to select the right contract types based on the volume of load and weight-based constraints. Using the AI/ML algorithm within our solution, the company was also able to maximize weight and volume utilization on each vehicle while optimizing for cost, route and SLAs. In addition to this, at the time of dispatch, Pando enabled the organization to solve for inefficiencies in route mapping by optimizing the process of clubbing consignments and unlocking the ability for them to prepare multi-drop route maps at the time of execution.

Unlocking collaborative execution

Pando's Collaborative Execution solution helped the organization avoid disputes with carriers, delays in payments, and errors in computing debits by digitizing and tracking the PoD process end-to-end on our system. All the stakeholders in the organization's value chain have access to Pando's solution enabling real-time synchronized notifications and updates. Taking into account SLAs like share of business, past performance, lane performance, budgets, etc. Pando is now able to collate all the carrier bids and automatically allot each shipment to the right carrier.

Unlocking collaborative execution

Pando's Collaborative Execution solution helped the organization avoid disputes with carriers, delays in payments, and errors in computing debits by digitizing and tracking the PoD process end-to-end on our system. All the stakeholders in the organization's value chain have access to Pando's solution enabling real-time synchronized notifications and updates. Taking into account SLAs like share of business, past performance, lane performance, budgets, etc. Pando is now able to collate all the carrier bids and automatically allot each shipment to the right carrier.

Digitalizing freight audit & payments

Everything from PoDs to records of shortages and damages are all digitized and hosted within Pando's platform. This allows for processes like truck entry into warehouse facilities, security gate checking, recording timestamps on loading of trucks, etc. to all be managed and carried out from within our system ensuring a clear trail of documentation and an unquestionable system of record. Pando's Freight Audit & Payment solution automatically checks checks invoices generated by the carrier against the CPG organization's own system of record to highlight discrepancies saving the company hours of manual effort and fast-tracking resolutions for any disputes.

Digitalizing freight audit & payments

Everything from PoDs to records of shortages and damages are all digitized and hosted within Pando's platform. This allows for processes like truck entry into warehouse facilities, security gate checking, recording timestamps on loading of trucks, etc. to all be managed and carried out from within our system ensuring a clear trail of documentation and an unquestionable system of record. Pando's Freight Audit & Payment solution automatically checks checks invoices generated by the carrier against the CPG organization's own system of record to highlight discrepancies saving the company hours of manual effort and fast-tracking resolutions for any disputes.

Establishing end-to-end visibility of data

Using SIM and app-based tracking along with GPS, the company was able to track their trucks on a continuous basis to ensure real-time insights and visibility into movement of goods. The organization was able to access a summary of all tracking modes for on-road trucks via Pando's Fulfillment Monitor in order to be able to focus on and attend to priority shipments that have run into any trouble. In addition to this, the predictive and prescriptive layers within the solution allowed the CPG enterprise to look beyond just historical data to boost their progress.

Establishing end-to-end visibility of data

Using SIM and app-based tracking along with GPS, the company was able to track their trucks on a continuous basis to ensure real-time insights and visibility into movement of goods. The organization was able to access a summary of all tracking modes for on-road trucks via Pando's Fulfillment Monitor in order to be able to focus on and attend to priority shipments that have run into any trouble. In addition to this, the predictive and prescriptive layers within the solution allowed the CPG enterprise to look beyond just historical data to boost their progress.

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Driving improved sustainability and efficiency with Pando

Pando helps the CPG enterprise realize direct savings through improved truck utilization and route optimization, as well as indirect benefits by providing visibility, improved coordination, and faster, error-free invoicing. As the organization continues to develop, manufacture and distribute high-quality products, Pando aids them in driving sustainability and improved efficiency throughout their supply chain and order fulfillment process.

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