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Global consumer products organization drives 100% compliance by digitalizing freight audit & payments on Pando Fulfillment Cloud

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Industry:

Consumer Products

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Solutions used:

Collaborative Execution
Freight Audit & Payments
Fulfillment Monitor

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Challenge:

This global CPG organization was dealing with a manual and data-intensive process with regard to their freight procurement - making it extremely time consuming. In addition to this, due to their portfolio of mixed SKUs moving across multiple lanes and carriers, freight payments and auditing was also a labor-intensive process prone to errors.

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Results:

100% digitalization of freight invoices and PoD proess

 

98% First Time Match Rate resulting in no-error and faster processing of invoices 
 
>4% estimated savings in procurement
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About the company

This leading multinational CPG organization has been improving people's lives in small yet meaningful ways for over a century. Over the last few years, the company went through an organizational restructure exercise to simplify the management of its various brands. Extending this to their freight management as well, the organization sought disruptive technologies to streamline its freight processes.   

The problem of scale

The massive scale at which the organization operates with over 35,000 SKUs, multiple manufacturing plants and warehouses with distribution across several lanes and carriers in different shapes and sizes called for digitized freight payments and a tight freight audit service. In addition to this, freight procurement was a manual and data-intensive process. It was typically an intense annual activity which required multiple supplier interactions and significant data handling. 

By partnering with Pando, the organization was able to implement a multi-modal, customized digital solution for improved freight payment visibility for their India business.

Pando Fulfillment Cloud for Global Consumer Products Enterprise

Enabling seamless collaborative execution on a unified platform

With Pando's Collaborative Execution solution, the company was able to provide each stakeholder in their logistics value chain access to both mobile and web versions of the platform to enable real-time notifications and synchronized updates. This allowed for everyone to be on the same page at all times. Within Pando, the team at this leading CPG enterprise is able to prepare and allocate shipments to carriers by collating bids and identifying the best L1 carrier through considerations of cost and performance metrics. Pando also helped the organization unlock the ability to track trucks easily through SIM-based and GPS tracking. This helped ensure real-time visibility of trucks and integrated notification pinning of truck locations.

Enabling seamless collaborative execution on a unified platform

With Pando's Collaborative Execution solution, the company was able to provide each stakeholder in their logistics value chain access to both mobile and web versions of the platform to enable real-time notifications and synchronized updates. This allowed for everyone to be on the same page at all times. Within Pando, the team at this leading CPG enterprise is able to prepare and allocate shipments to carriers by collating bids and identifying the best L1 carrier through considerations of cost and performance metrics. Pando also helped the organization unlock the ability to track trucks easily through SIM-based and GPS tracking. This helped ensure real-time visibility of trucks and integrated notification pinning of truck locations.

Digitalizing freight audit & payments to maintain a comprehensive record

With Pando's Freight Audit & Payment solution, the company is able to ensure everything from its 'truck in' and 'truck out' loading documentation to its PoD documentation are all recorded and managed digitally with timestamps against each transaction. This comprehensive record made it easier to resolve disputes with carriers, delays in payments, and errors in calculating debits. Within Pando, the organization is able to maintain accurate mapping of each activity with details like basic freight charge, detention, damage, shortage, loading and unloading time at source or destination, and more.

Digitalizing freight audit & payments to maintain a comprehensive record

With Pando's Freight Audit & Payment solution, the company is able to ensure everything from its 'truck in' and 'truck out' loading documentation to its PoD documentation are all recorded and managed digitally with timestamps against each transaction. This comprehensive record made it easier to resolve disputes with carriers, delays in payments, and errors in calculating debits. Within Pando, the organization is able to maintain accurate mapping of each activity with details like basic freight charge, detention, damage, shortage, loading and unloading time at source or destination, and more.

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Unlocking performance-based insights to enable data-driven decision making

With Pando's Fulfillment Monitor, data is now collected at every stage of activity within the platform which helps the team at this leading consumer products organization extract useful insights for decision-making. The predictive and prescriptive layers within the solution even helps the company look beyond historical data to aid in progress overall. 

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Accelerating freight procurement & payments with Pando Fulfillment Cloud

After successfully helping the organization unify their execution management and digitize their payment processes, Pando is now being deployed to digitize and optimize freight procurement. This implementation will help the consumer products organization incorporate best-in-class freight procurement capabilities such as carrier discovery, anomaly detection and digital contracting. 

 

Utilizing Pando's Freight Procurement solution, the organization will be able to run an automated digital procurement event with different configurations at lane and lot level as required. Over time, Pando's benchmarking is expected to yield continued automation and cost benefits to the organization.

Why Pando?

Why do Fortune 500 enterprises like Perfetti Van Melle, Johnson & Johnson, Castrol BP and more trust Pando?

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